Marketing Strategy - Shareholders Analysis - Market Forces - Pricing Differentiation - Marketing Information System - Whole Channel Concept - Marketing Channels - Push-Pull Communication - Market Planning Process - Marketing Information - Market Definition - Competitive Advantage - Three Cs Model - Market Segmentation - Brand Management - Price Strategies - Customer Behavior - Brand Equity Analysis - Market Potential Analysis - Portfolio Analysis - Attractive/Fit Matrix - Skim Pricing - Penetration Pricing - The Producer-Customer Gap - Brand Strategy - Market Structure Analysis - Hierarchy of Needs - The Value Chain - Break even Volume - Dialogue Marketing - Relationship Marketing - Demand Measurement - Product Development Process - Marketing Excellence Framework - Market Positioning - Marketing Mix - Barriers of Profitability - International Marketing - Five Product Levels - The Product/Positionnig Map - Mass Customization - Market Development - Profitability Analysis - Quality Approach