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Basics of Marketing Management

How to Underwhelm Customers and Shareholders
How to Underwhelm Customers and Shareholders
$3.00
Product-Driven vs. Customer-Driven Characteristics
Product-Driven vs. Customer-Driven Characteristics
$3.00
Marketing Knowledge and Market Orientation
Marketing Knowledge and Market Orientation
$3.00
Granularity of segmentation
Granularity of segmentation
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The Selling and Marketing Concepts
The Selling and Marketing Concepts
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Attractiveness/Fit Matrix
Attractiveness/Fit Matrix
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The Chart Company Organization
The Chart Company Organization
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Evolution of Organizing Around the Customer
Evolution of Organizing Around the Customer
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Marketing's Role in the Company
Marketing's Role in the Company
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The Four Stages of Dialogue Marketing
The Four Stages of Dialogue Marketing
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Customer Valuation, Interactivity, and the Need for Relationship Management
Customer Valuation, Interactivity, and the Need for Relationship Management
$3.00
Economic Benefits and Value Creation
Economic Benefits and Value Creation
$3.00
A Customer-Based Model of Net Profits
A Customer-Based Model of Net Profits
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A Customer-Based Model of Return on Assets
A Customer-Based Model of Return on Assets
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Market, Operational and Profit Performance
Market, Operational and Profit Performance
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Marketing Excellence Framework
Marketing Excellence Framework
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The Transition to RM
The Transition to RM
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The RM Multiple Markets Model
The RM Multiple Markets Model
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The Expanded Marketing Mix
The Expanded Marketing Mix
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The 6 - Step Marketing Plan
The 6 - Step Marketing Plan
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A Taxonomy of Marketing Situations Based on Technological and Market Uncertainty
A Taxonomy of Marketing Situations Based on Technological and Market Uncertainty
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Determinants of Customer Added Value
Determinants of Customer Added Value
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Levels of Relationship Marketing
Levels of Relationship Marketing
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McKinsey 7-S Framework
McKinsey 7-S Framework
$3.00